This article will help you through the Redtail-CircleBlack integration set up process under the following two scenarios:
- You have a CircleBlack Advisor account. You have a new Redtail account and you want to integrate CircleBlack with your Redtail. This integration is especially useful if you have already householded your clients in CircleBlack and/or are looking to auto-create Contacts in Redtail with your client info already connected in CircleBlack.
- You have a CircleBlack Advisor account and you want to register for the first time for a Redtail account.
Step-by-step guide:
- Login to CircleBlack Advisor at advisor.circleblack.com
- In the top right corner of the screen, click the ‘gear’ icon, and then select Integrations.
- On the page you will see a set of available applications supported by CircleBlack. Click on Redtail.
-
Then, the Redtail login pop up appears within CircleBlack:
-
If you have a new Redtail account and have your username and password available, type them in the fields and click Login:
-
If you are registering with Redtail for the first time, click the "Register" button to go to Redtail and set up your new account:
-
-
Once if you have typed in your username and password, the single sign-on to Redtail will be enabled and keep you permanently logged in.
NEXT STEPS:
Contact the CircleBlack Customer Success team at help@circleblack.com so we can enable your direct account feed set up and populate your Redtail database with client and account data on a nightly basis.